Frequently Asked Questions
Everything you need to know about your beauty routine and our service.
What is the status of my order?
You will receive a confirmation email with a tracking number as soon as your order ships. Please allow 24-48 hours for the tracking information to update.
Are your beauty products cruelty-free?
Yes, we are committed to ethical beauty. All products sold at Just a moment... are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more international destinations in the near future.
How do I know if a product is right for my skin type?
Each product page features a detailed 'Skin Type' guide. If you need personalized advice, feel free to contact our beauty experts via the live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.